The Measurement of Organizational Commitment
Nguồn: Journal of Vocational Behavior 14, 224-247 (1979).
Richard T. Mowday and Richard M. Steers, 1979.
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Abstract
This paper summarizes a stream of research aimed at developing and validating a measure of employee commitment to work organizations. The instrument, developed by Porter and his colleagues, is called the Organizational Commitment Questionnaire (OCQ). Based on a series of studies among 2563 employees in nine divergent organizations, satisfactory test-retest reliabilities and internal consistency reliabilities were found. In addition, cross-validated evidence of acceptable levels of predictive, convergent, and discriminant validity emerged for the instrument. Norms for males and females are presented based on the available sample Possible instrument limitations and future research needs on the measurement and study of organizational commitment are reviewed.
This paper represents an abridged version of a longer technical report of the same name. Additional information concerning the measures reported and the analyses performed are discussed in this report and can be obtained from the senior author. Support for the preparation of this manuscript and for many of the studies reported here in was provided by the Office of Naval Research, Contracts NOOO14-69-A-0200-9001, NR 151-315 and NOO014-76-C-0164, NR 170-812. A number of individuals have been involved in the development of the OCQ and in subsequent studies using the instrument for which data were made available. The authors wish to acknowledge the contributions of Joseph Champoux. William Crampon, Robert Dubin, James Morris, Frank Smith, Eugene Stone, and John Van Maanen. Dan Spencer, Thorn McDade, and David Krackhart provided valuable assistance in data analysis. Requests for reprints should be sent to Richard T. Mowday, Graduate School of Management, University of Oregon, Eugene. OR 97403.
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