Maslow revisited: Building the employee commitment pyramid

Maslow revisited: Building the employee commitment pyramid

Nguồn: Strategy & Leadership, Vol. 29 Iss 4 pp. 4 - 9 
David L. Stum, (2001).



Abstract

     A new work order is emerging based on a continuous change cycle in the nature of organizational life and the expectations of the workforce. Evolutions and revolutions in technology, globalization, business consolidation and marketplace fragmentation have fundamentally changed the nature of organizations. Simultaneously, a workforce has emerged that is more educated, mobile, diverse and discerning in work and life choices than ever before. Whatever was left of the old social contract between employer and employee has become a casualty of the race from an industrial society to the information age.

     What will be the dynamics of the new "commitment contract'' that will forge the employer/employee relationship into the twenty-first century? How much commitment will employees be willing to give to their organizations and what must organizations do to win that commitment? Those are the primary questions that have been investigated in an ongoing body of research called the @Work studies.

Keywords: Maslow, employee, commitment, David L. Stum

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